HR 3.0 explores ways of leveraging technology to improve HR practices
Jain (Deemed-to-be University) in association with GWFM Network Forum, Bengaluru organised the Annual Conclave: HR 3.0: The Technology Invasion at the CMS Business School. The Forum is a group of globally connected workforce management professionals and HR leaders who came together in 2015 to launch the GWFM Network Forum in Bengaluru. The programme was attended by more than 160 HR professionals including 20 Senior HR leaders.
In his inaugural address, Dr. Dinesh Nilkant, the Dean of CMS Business School, spoke about the emerging world of Artificial Intelligence (AI) and Robotics. Dr. Shivakumar, Founder President of GWFM Network Forum spoke about the growth of the Forum and its future programmes and initiatives. Mr. Partho Ganguly, Founder Vice President of the GWFM Network Forum set the context of the conclave.
Dr. Pramod Sadarjoshi, Sr. Director, APAC HCM Strategy and Transformation, Oracle, Mumbai in his keynote address talked about how businesses are dealing with the volatile, uncertain, complex and ambiguous (VUCA) world of conditions and situations. He also spoke about how new tech companies have redefined business models and have reached huge market capitalisations as well as about the impact of AI in HR and the automation of the recruitment process and talent management.
The keynote address was followed by a panel discussion on HR Strategy: Rise of the machines: What automation means for HR. The panel was moderated by Mr. Satish Rajaratnam, Director HR, Cognizant. The panellists were Mr. Unmesh Pawar, Managing Director and Global TA head Accenture; Dr. Harry Charles Devasagayam, Executive Vice President / CHRO Ascend Telecom; Capt. Shantanu Chakravorty (Veteran), Global Lead Digital Learning–Cargill; Mr. Rajesh Toranagatti, Director of Human Resources, Head of Corporate Training and Development – Cypress Semiconductor Technology; Mr. Surya Prakash Mohapatra, Global Head-Talent Transformation at Wipro BPS and Mr. Mukund M.A, Head HR, Biocon Bristol Meyers.
The panellists felt that whichever projection of the future one ascribes to, there is a huge opportunity for the HR to be involved. Organisations need to consider having resources that can analyse the strategic impact of technology on their industry and on their organisation. HR specialists should be involved in day-to-day discussions on preparing for the rise of automation and must be able to apply strategic thinking on how matters and influences will affect their organisations. What the HR industry needs is an idea of how technology will shape the future of work. And depending on what the changes are and how deep these are, the HR specialists’ role will differ according to which one comes to pass.
The Talent Acquisition (TA) panel discussed the need to create a compelling employment brand, that is unbiased, effective and time efficient. The panel evaluated traditional recruitment practices against the new methods and strategies powered by newer technologies. The growing demand and possibilities of the efficacious use of data, automation and AI to facilitate good quality hires in the most cost-effective manner, the need to look at all possible opportunities of automating TA processes and leverage time and efforts saved to upgrade TA workforce capabilities were also discussed. As TA will continue to be one of the most in-demand functions that will help organisations create innovative and culturally inclusive teams, the need to integrate technological and cognitive aspects of recruitment becomes very important.
The panel was moderated by Mr. Rajeev Mendiratta, Head Resource Management, DXC Technology with Mr. Murali Padmanabhan, SVP Talent Management Virtusa, Mr. Sathish Rajarathnam, Director HR, Cognizant, Mr. Joseph John, Co-Founder Zwayam, Mr. Unmesh Pawar, Global MD Accenture, Capt. Partha Samai, SVP HR, AGS Technologies, Mr. Vikash Dubey, Head HR, Persistent Systems and Dr. Pramod Sadarjoshi, Sr. Director, APAC HCM Strategy & Transformation, Oracle, Mumbai on the discussion panel.
The last panel discussion was on HR Analytics: The Emergence of the Giant Killer. The panellists deliberated that organisations are worried about the impact and cost of attrition and are trying to figure out how long it takes for new employees to be productive. They concluded by saying that any business, which can attract the right competencies, manage talent effectively, utilise capacity efficiently and retain employees is setting itself up for long-term success. Analytics is making a difference in places and ways and is here to stay.
The panel explored how workforce analytics would improve HR processes and decision-making, how the idea of HR Analytics has evolved over the past few years, how to align HR Analytics strategy to a business strategy, why the HR needs a data-driven workforce, needs to know how to avoid talent shortfalls and how an analytics-oriented culture can be fostered and how to make the transition easier. The panel was moderated by Mr. Anantharaman Subramanian, Director & Head, Resource and Capacity Management – IBM Global Services India. The panellists were Mr. Rajeev Mendiratta, Global Head Resource Management Group at DXC Technology; Dr. Shivakumar, AVP Talent Acquisition Sodexo; Mr. Ranjith K.P, Director HR Fortinet and Mr. Kumar Saurav, Leader LnD at Seagate Technologies.